top of page


Volunteering with OutReach

The work that OutReach does in the community would not be possible without the support of hundreds of volunteers. Some of our volunteers spend multiple hours of each week doing things like serving on our Board of Directors or as Front Desk volunteers. Other volunteers may give two or three hours of their time to OutReach each year at special events like the Magic Pride Festival. If you have specific questions about volunteering, please contact our Program Director AJ at

On-Going Volunteer Opportunities

Front Desk Volunteers

Front Desk volunteers are the first face people see or voice they hear when reaching out to us. Volunteers at our Front Desk provide peer support, information and referral, and many other services to our community members. They also serve as important supports for staff, including helping with special projects. Front Desk volunteers work during OutReach’s regular business hours, Monday – Friday 12:00-7:00pm.

Social and Support Group Facilitators

Most of our groups are led by volunteers who are peers of the people in the groups. All social and support group facilitators undergo volunteer orientation and specialized group facilitator trainings. Some are community members just looking for ways to be more involved, and others came to us with ideas for groups to form or house at OutReach.

Special Events

Special event volunteers provide day-of support at events like the Trans Joy Celebration or Magic Pride Festival, and other smaller events throughout the year.

Board Service

Our Board of Directors are all volunteers that are passionate about LGBTQ+ community building and advocacy. The Board meets virtually each month on the third Wednesday at 6:00pm.

Committee Service

  • Special Events Committee: The Special Events Committee helps plan OutReach’s biggest events including the Trans Joy Celebration and the Magic Pride Festival. Special Events meets at 5:30pm on the first Monday of each month.

  • Programming Committee: The Programming Committee discusses OutReach’s community work, including what program staff are currently working on, special projects or smaller events (such as HIV/STI testing days at OutReach), and Willma’s Fund. The Programming Committee meets directly after the Special Events Committee on the first Monday of each month.

  • Development Committee: The Development Committee focuses on fundraising and donor relations, and works closely with OutReach’s Executive Director and Board. The Development Committee meets on the second Tuesday of each month at 6:30pm.

Other Volunteers

There are many other volunteer roles for OutReach, including serving on leadership of the Madison Area Transgender Association (MATA) or on the Steering Committee of the LGBTQ 50+ Alliance. To learn more about MATA, please click HERE. To learn more about the LGBTQ 50+ Alliance, click HERE.

Before You Apply

Please be aware that all OutReach volunteers must:

  • Be over the age of 18.

  • Support OutReach’s Mission, Vision, and Values

  • Undergo training appropriate for their preferred role and level of engagement.

  • Adhere to all OutReach policies and procedures, including our Ethics and Confidentiality policies (included in Volunteer Manual).

  • Be able to maintain a non-judgmental, non-discriminatory, and empathetic attitude while dealing with a variety of clients and/or situations.

New Volunteer Applicants, please fill out the form below the button. Current Volunteers - to login to the volunteer software, please click the button below

bottom of page